Garage Door Opener Sales And Service

Neither Remote Nor Wall Switch Work

Garage Door Opens, Motor Keeps Running

Remote Works, Wall Switch Does Not

The problem could be as simple as replacing the wall switch. Lightning and power surges through your electrical lines can damage the electronic circuitry in your wall switch. You might think back whether or not you have recently had any significant thunderstorms. Other times transformers in your neighborhood can blow and send a power surge to nearby houses. If you can remember either of these two events occurring recently, then it’s likely that your garage opener wall switch got overloaded. Older type wall switches just use two wires to complete the connection that opens and closes your garage door. Newer style openers are designed to work with your specific garage door. If you have a more modern style unit, you’ll likely need a replacement wall switch.

Wall Switch Works, The Remote Does Not

It is possible that it is as easy as a bad battery. Or, the garage opener remote has gone bad. Try using your remote from very close range to see if that works. This allows you to ensure it’s not a range issue. Next check the antenna. Ensure it is correctly pointed.

If the wall switch is working, you know the disconnect isn’t in the wall switch. It could still be in the opener. First, replace the batteries in the remote to remove any doubt that it’s a batter issue. If your remote still doesn’t work, call Independent Overhead Doors. We will be able to determine if the receiver inside the opener is malfunctioning or if your remote has reached the end of its life.

Neither Wall Switch Nor Remote Work

If you are sure there is power to your garage opener unit but the door will not operate, the circuit board may be bad. It must be replaced. Over time wear and tear and this Texas heat can damage sensitive circuitry. Circuit boards are also often affected by power surges. Just a second of an electrical overload can fry the circuit board. If it’s possible, keep your opener on a surge protected outlet.

Garage Opener Makes Grinding Noise

A garage door grinding noise often means that the main drive gear has failed after years of use. This gear is one of the most crucial parts of the garage opener since it continually works. Usually, drive gears are plastic and function together with the worm gear. You can probably imagine the massive strain they take every time you operate your garage door.

If you are able to hear the grinding noise, don’t attempt to force the garage door open. Without a healthy main drive gear handling the load, the other parts inside your opener become vulnerable to increased strain and pressure. Call Independent Overhead Doors as soon as you notice the grinding noise.

The Carriage Moves, The Garage Door Does Not

More than likely, your trolley has broken. Parts that move along the rails of your garage door carriage assembly need to work with precision. If the trolley becomes even slightly misshapen, that precision is lost. The best course of action is usually to replace the trolley to correct any imbalance in your system.

Even With Garage Door Open, Motor Keeps Running

It is possible that the limit switch for your garage door needs to be adjusted. As the name implies, the limit switch works with your garage door opener to signal when the unit should stop working. Daily use can slowly nudge your limit switch out of its pre-set alignment. Periodic adjustments are necessary to prevent your garage door from working harder than it needs to. This is one of the things Independent Overhead Doors covers in our garage door tune-ups.